Why a literacy program in a health care facility?
Southwest
Boulevard Family Health Care is a comprehensive provider of health care and social services
to the poorest neighborhoods in Kansas City. Several years ago, as part of our quality review, we noted that many of our patients
were not properly taking medications, or adhering to other medical recommendations. We found the lack of compliance with important
recommendations was closely associated with poor health outcomes and starts with poor literacy.
Our
findings are similar to those of researchers at Northwestern University who found a strong correlation with low health
literacy and higher death rates when they followed more than 3,000 medicare enrollees in four cities for six years. Their
study showed that illiteracy is an independent risk factor associated with higher mortality from all diseases. Among those
who died due to cardiovascular disease, more than twice as many deaths were from the inadequate literacy group (19.3%) as
the adequate literacy group (7.9%.) The marginal literacy group fared part-way between (16.7%.)
Archives of Internal Medicine, July 2007
Certified teachers- Punky Thomas and Rebecca Liberty
provide hand-on assessments, tutoring and referrals.

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Adults with low literacy are provided assessment and opportunities
to improve skills and to complete GED preparation.
- Staff
throughout the clinic have been trained to identify adults with reading problems and refer them to our FLP team for assessments.
- Assessed clients
are routed to a variety of resources to improve their reading, math and other knowledge sets in order to prepare for GED testing.
- Mentoring through KC Literacy and other organizations for remedial math and reading.
- Proctoring and
GED tutoring through FLP volunteers.
- GED testing is provided through the Community Colleges.